Shipping and delivery

Shipping & Delivery Policy

Shipping Costs

Shipping rates are calculated at checkout based on your location, order weight, and preferred shipping method.

Processing Time

Orders ship within 5–7 business days after purchase. You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Methods

All packages are shipped via USPS, UPS, or an international carrier depending on destination and package weight.

Delivery Time

Typical delivery within the United States is 3–7 business days after your order ships.

International orders may take 2–4 weeks to arrive, depending on customs clearance and local postal service speed.

Shipping Area

We currently ship worldwide wherever carrier delivery is available.

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country. Neither The Digital Tomato nor Ghost Lab is responsible for delays, fees, or packages held in customs.

Lost or Damaged Packages

If your package arrives damaged or goes missing in transit, please contact us at [email protected] within 7 days of delivery confirmation. We’ll do our best to make it right.