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Returns and refunds

Returns & Refunds

All sales are final. Each item is packed with care, and produced in small batches — we can’t accept returns or exchanges once an order has shipped.

If your item arrives damaged or you received the wrong product, please reach out within 7 days of delivery at [email protected] with photos of the issue. We’ll do our best to make it right with a replacement or partial refund if possible.

We’re unable to offer refunds for:

  • Buyer’s remorse
  • Lost packages marked “delivered” by the carrier
  • Incorrect addresses entered at checkout

Thank you for understanding!