Returns and refunds
Returns & Refunds
All sales are final. Each item is packed with care, and produced in small batches — we can’t accept returns or exchanges once an order has shipped.
If your item arrives damaged or you received the wrong product, please reach out within 7 days of delivery at [email protected] with photos of the issue. We’ll do our best to make it right with a replacement or partial refund if possible.
We’re unable to offer refunds for:
- Buyer’s remorse
- Lost packages marked “delivered” by the carrier
- Incorrect addresses entered at checkout
Thank you for understanding!