Privacy policy
Privacy Policy
Last updated: October 2025
Introduction
This Privacy Policy describes how The Digital Tomato (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our store hosted on Big Cartel.
The Digital Tomato operates independently and is not affiliated with Ghost Lab, though we have the rights to sell or distribute Ghost Lab products through our store.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you make a purchase or attempt to make a purchase, we collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by a third party)
We do not directly store or have access to your full payment details. All transactions are securely processed by Stripe, which may include payments via Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay, Google Pay, Amazon Pay, and Link.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or account
- Provide customer support
- Comply with any applicable laws or regulations
If we introduce email marketing in the future, we will update this policy and only contact you with your consent.
3. Sharing Your Information
We share your information only with third parties necessary to run our store, such as:
- Big Cartel, our e-commerce platform
- Stripe, our payment processor
- Shipping carriers, to deliver your order
We do not sell, rent, or trade your personal information.
4. International Customers
We ship worldwide. If you are located outside the United States, please note that your information may be processed and stored in the U.S., where privacy laws may differ from those in your country.
By placing an order, you consent to this transfer.
5. Your Rights (GDPR/International)
If you reside in the European Union (EU), United Kingdom, or other jurisdictions with data protection laws, you have the right to:
- Request access to the personal data we hold about you
- Request correction, update, or deletion of your personal data
- Object to or restrict our processing of your data
- Withdraw consent for marketing communications (if applicable)
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Security
We take reasonable precautions to protect your personal information. All payments are processed using encrypted and secure technologies via Stripe. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the “last updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📍 The Digital Tomato